Director, Administration & Office Services

Ready to elevate office operations and lead a high-performing administrative function? Are you passionate about creating a seamless, professional, and people-centred workplace?

Our client, Harris & Company LLP (Harris), is seeking a full-time Director, Administration & Office Services to join their Vancouver team. This is a unique opportunity for an administration leader to shape the delivery of internal services in a dynamic professional services environment.

About Harris

Harris is a leading workplace law and advocacy firm in Western. Known for its deep expertise, responsive client service, and collaborative culture, Harris supports a wide range of public and private sector clients in complex legal matters. With the resources of a large firm and the collegiality of a smaller one, Harris offers a flexible, supportive, and professional work environment with a strong commitment to leadership development and continuous learning.

About the Opportunity

This newly created leadership role reports directly to the firm’s Executive Committee. The Director is responsible for leading key operational functions including administrative support, reception, and office management. The role directly supervises the firm’s legal assistants and paralegals, coordinating pairings, and ensuring their ability to deliver high quality administrative services. The role also oversees the office services function and manages the office facilities. In addition, the role takes a lead role in key organizational initiatives and processes on behalf of the Executive Committee including chairing organizational Committees and executing assigned operational-focused projects.

The opportunity is ideal for an experienced Office Manager or Senior Administrative Services Manager in a professional services, partner-based environment who is ready to step into a broader leadership role.

In this role, you will:

• Manage legal assistants and paralegals, including day-to-day oversight of assignments, work pairing, coaching, and professional development;
• Ensure strong alignment between administrative services and the needs of the team / business;
• Oversee the Central Services Manager and team responsible for centralized office services, including meeting coordination, supplies, mailroom, print services, and event support;
• Direct vendor relationships and workplace logistics, including office renovations, furniture procurement, and workspace moves;
• Manage the planning and execution of internal activities and events, including holiday celebrations and firm-wide gatherings, in partnership with relevant Committees;
• Support the Executive Committee to achieve operational goals and plans, preparing materials and following up on action items, undertaking initiatives related to office functionality and continuous improvement in administrative and office services.

 You are the right candidate for this role if you:

• Have 7 to 10 years of progressive experience in administration or office operations within a legal services, partner-based environment;
• Have managed legal assistants and/or paralegals in a setting where support is aligned to client service teams;
• Bring proven people management skills, with a focus on engagement, service quality, and team development;
• Are highly organized, with the ability to manage multiple priorities, coordinate cross-functional projects, and deliver on time in fast-paced environments;
• Have a strong orientation to service, with exceptional interpersonal skills and the ability to resolve conflicts and anticipate business needs;
• Demonstrate high attention to detail and professional judgement in managing day-to-day operations, including budget oversight and vendor coordination;
• Are collaborative, proactive, and able to partner effectively with senior leaders to ensure operational smoothness and workplace excellence.

 Salary Range 

The annual salary for this role is between $120,000 and $150,000, depending on the candidate’s experience and expertise.

 Why Join Harris & Company?

This is a rare opportunity to build and lead a function that is foundational to the employee and client experience. You will shape the way administrative services and office operations are delivered, working with a supportive executive team and thoughtful professionals. This is a primarily in-person role based at the Harris & Company downtown Vancouver office and offers meaningful influence on the firm’s culture and day-to-day rhythm.

Interested?

If this sounds like the right opportunity for you, please provide your resume and a cover letter outlining your interest and qualifications. Only applications with a cover letter will be considered.

We encourage all people to apply. Our client is an equal-opportunity employer.

Upon your request, we provide accommodation for disabilities during the recruitment and selection process. If you request accommodation, HR will reach out to consult with you so that we can tailor our arrangements to suit your needs. In addition, all new employees are advised of our policies for accommodating employees with disabilities.